Vacancy: Post Of General Manager (Abuja)

General Manager

In a firm in Abuja - Full-time
Industry Hospitality/Leisure
Specialization Hospitality / Leisure / Travels,
Minimum Qualification Degree
Required Experience 3 - 5 years
Application Deadline 2014-11-12

A Reputable Hotel in Abuja needs a qualified candidate to fill role of a General Manager ;

Responsibilities:
    Deliver excellent customer service, at all times, ensuring guests’ comfort and safety
    Deal with all enquires in a professional and courteous manner, in person, on the telephone or via e-mail
    Assist in keeping the hotel clean and tidy, at all times
    Deal with customer complaints in a professional manner
    Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities
    Manage and maintain the administration of all reservations, cancellations and no-shows, in line with company policy
    Propose and implement effective marketing strategies to maximise room occupancy levels
    Complete all daily administration tasks as required
    Ensure that all bedrooms/conference rooms and areas under your responsibility are checked thoroughly at the end of every shift, confirming that they meet our standards
    Maintain the correct handling of all soiled linen and ensure that every bedroom has the correct bedding and relevant number of towels
    Monitor and oversee maintenance issues relevant to your area and liaise with third-party contractors as required

Requirement and Qualification:
    A Degree in a related field
    A minimum of 2 Years working experience
    Have excellent people and customer service skills
    Be able to relate to people from a range of cultures
    Be able to accept criticism
    Have good leadership skills
    Have decision-making and problem-solving skills
    Be able to remain calm in emergencies
    Should reside in Abuja

To apply, send your CV to 368f4@jbng.me