Aero Contractors is currently recruiting to fill the below job position:

Job Title:Reservation Officer at Aero Contractors


Job Purpose

• Responsible for providing excellent services to customers in terms of ticketing reservations and Aero product to generatesales and ensure customer satisfaction and loyalty.
• Effect reservations & ticketing for all Aero clients to generate sales.
• Fare quotes to all Aero clients to provide the best applicable fares and generate sales.
• Reconciliation of sales returns to accounts for daily sales.
• Promote all Aero products to create awareness and generate sales.
• Answer inquiries regarding information such as schedules and procedures.
• Determine space availability on travel dates requested by customers and assign/sell such when available

Qualifications

A Minimum of a Bsc/HND in any of the Social Sciences or Business Management Disciplines.

Competencies

• Knowledge of basic airline fares and ticketing
• Knowledge of cash handling and debit card transaction
• Knowledge of air kiosk
• Excellent Customer service skills
• Excellent oral and written communication skills
• Ability to handle stressful situations
• Detail oriented and accurate
• Ability to perform basic mathematics
• Ability to work under minimal supervision

Experience

• 1- 3yrs experience in Ticketing, Sales or Customer Service

Added Advantage

• Ability to speak and understand the local Language.

Kindly enter your applications in the attached excel format and send to careers@acn.aero on or before Fri 15th Nov 2013 withRESERVATION OFFICER as the subject of your email