Job Title
VIP Radio Analyst
Department:
Network Group
Location:
Lagos
Job Description:
•Network Quality Assurance
oMaintain an updated database of sites and locations designated as VIP sites/locations
oPrepare regular performance/exception reports on the performance of such sites
oProvide effective feedback to the RF planning team that will improve the quality of site plan
oPerform Quality Assurance Drive Test at random to give independent report on network performance.
oAnalyze vendor network benchmarking drive test reports and fault resolution strategies
oEnsure network optimization/performance managements for the designated sites via the following factors:
oFrequency Reuse Efficiency - Implementing a frequency reuse plan in the areas of highest traffic density in order to achieve a high quality network with minimum interference.
oNetwork quality - Dropped calls, GoS/blocking rate, Voice quality, Call success, Call setup time
oResponsiveness to customer problems
•Network Performance Report
oMonitor network performance and configuration to ensure conformance with formulated performance strategy and KPIs
oEnsure data mining & SQL to create periodic and adhoc network performance reports
oReview formulas used in calculating network QoS metrics
oEnsure network performance in accordance with KPIs of RF Planning and Optimization
•Knowledge of network
oMaintain constantly a detailed knowledge and database of the total network as follows:
oNumber of nodes in the core network and active sites
oSite Build configurations
oTraffic levels
•Technological, Industry and Product Awareness
oUse understanding of the telecommunication industry (local and international) trends and developments to assess their impact on MTN’s current and future business
oMaintain an awareness of the latest technological and industry developments that may affect the cellular business
oMaintain a working knowledge of MTN’s products, services and tariffs
Job Conditions: General MTN N working conditions. National traveling into various remote areas within the specified region. Additional working time is maybe required
Reporting To: BSS Optimization HLS Manager
Required Skills:
•At least 4 years work experience comprising:
•2 years’ experience in radio planning and optimization with a mobile telecomm operator or consultancy
Employment Status :
Permanent
Qualification:
First degree in Electrical/Electronic or Telecommunications Engineering or any other related discipline
This vacancy expires on 5/2/2011
Jobs
Saturday, April 23, 2011
MTN JOB: CORPORATE COLLECTIONS MANAGER
Job Title
Corporate Collections Manager
Department:
Enterprise Solutions
Location:
Lagos
Job Description:
•Develop and implement innovative collection policies, procedures, processes to effectively manage revenue collection and debt while minimizing the company’s exposure to bad debt
•Ensure effective and efficient administration and performance of collection functions
•Establish and maintain professional business relationship with customers , and trade organizations
•Establish and maintain an effective communication with company’s personnel and the management
•Oversee all receivables and collections functions in order to safeguard the company’s asset and minimize potentials for bad debt
•Ensure optimal cash flow and positive customer relations
•Perform periodic evaluation of collection policies and procedures
•Ensure that the legal requirements and procedures are adhered to
•Ascertain the extent of completeness, accuracy and timeliness of credit transactions
•Develop and administer collection programs
•Make collection calls on both customers and business to business accounts
•Regularly supervise/monitor accounts assigned to Collections Team to ensure accuracy of data.
•Supervise performance of cash flow into the organization
•Ensure proper debt management
•Participate in mock and actual bill run quality assurance exercises to ensure the accuracy of generated bills.
•Participate in prompt Bill delivery to Customers within timelines stated in the SLA.
•Take complete ownership and responsibility for collections in all ES Corporate / Biz Medium Accounts.
•Perform other duties as required by the Head, Sales Operations.
Job Conditions: Normal MTNN work hours Normal MTNN office environment
Reporting To: SM, Sales Operations
Required Skills:
•8 years work experience including collections, customer service, account management and analysis
•2 - 3 years in a supervisory/ managerial role
Employment Status :
Permanent
Qualification:
First degree in Accounting, Banking & Finance or any Social or Management Science Course Postgraduate and/or Professional qualification in accounting e.g. ACA, ACCA will be an added advantage
This vacancy expires on 5/4/2011
Corporate Collections Manager
Department:
Enterprise Solutions
Location:
Lagos
Job Description:
•Develop and implement innovative collection policies, procedures, processes to effectively manage revenue collection and debt while minimizing the company’s exposure to bad debt
•Ensure effective and efficient administration and performance of collection functions
•Establish and maintain professional business relationship with customers , and trade organizations
•Establish and maintain an effective communication with company’s personnel and the management
•Oversee all receivables and collections functions in order to safeguard the company’s asset and minimize potentials for bad debt
•Ensure optimal cash flow and positive customer relations
•Perform periodic evaluation of collection policies and procedures
•Ensure that the legal requirements and procedures are adhered to
•Ascertain the extent of completeness, accuracy and timeliness of credit transactions
•Develop and administer collection programs
•Make collection calls on both customers and business to business accounts
•Regularly supervise/monitor accounts assigned to Collections Team to ensure accuracy of data.
•Supervise performance of cash flow into the organization
•Ensure proper debt management
•Participate in mock and actual bill run quality assurance exercises to ensure the accuracy of generated bills.
•Participate in prompt Bill delivery to Customers within timelines stated in the SLA.
•Take complete ownership and responsibility for collections in all ES Corporate / Biz Medium Accounts.
•Perform other duties as required by the Head, Sales Operations.
Job Conditions: Normal MTNN work hours Normal MTNN office environment
Reporting To: SM, Sales Operations
Required Skills:
•8 years work experience including collections, customer service, account management and analysis
•2 - 3 years in a supervisory/ managerial role
Employment Status :
Permanent
Qualification:
First degree in Accounting, Banking & Finance or any Social or Management Science Course Postgraduate and/or Professional qualification in accounting e.g. ACA, ACCA will be an added advantage
This vacancy expires on 5/4/2011
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