Job Title
Corporate Collections Manager
Department:
Enterprise Solutions
Location:
Lagos
Job Description:
•Develop and implement innovative collection policies, procedures, processes to effectively manage revenue collection and debt while minimizing the company’s exposure to bad debt
•Ensure effective and efficient administration and performance of collection functions
•Establish and maintain professional business relationship with customers , and trade organizations
•Establish and maintain an effective communication with company’s personnel and the management
•Oversee all receivables and collections functions in order to safeguard the company’s asset and minimize potentials for bad debt
•Ensure optimal cash flow and positive customer relations
•Perform periodic evaluation of collection policies and procedures
•Ensure that the legal requirements and procedures are adhered to
•Ascertain the extent of completeness, accuracy and timeliness of credit transactions
•Develop and administer collection programs
•Make collection calls on both customers and business to business accounts
•Regularly supervise/monitor accounts assigned to Collections Team to ensure accuracy of data.
•Supervise performance of cash flow into the organization
•Ensure proper debt management
•Participate in mock and actual bill run quality assurance exercises to ensure the accuracy of generated bills.
•Participate in prompt Bill delivery to Customers within timelines stated in the SLA.
•Take complete ownership and responsibility for collections in all ES Corporate / Biz Medium Accounts.
•Perform other duties as required by the Head, Sales Operations.
Job Conditions: Normal MTNN work hours Normal MTNN office environment
Reporting To: SM, Sales Operations
Required Skills:
•8 years work experience including collections, customer service, account management and analysis
•2 - 3 years in a supervisory/ managerial role
Employment Status :
Permanent
Qualification:
First degree in Accounting, Banking & Finance or any Social or Management Science Course Postgraduate and/or Professional qualification in accounting e.g. ACA, ACCA will be an added advantage
This vacancy expires on 5/4/2011
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